Our return policy is 30 days. If there is an issue with your item, please, get in touch with us at vectory.custom@gmail.com, and we’ll assist you with the return process. We guarantee 100% refund if it takes more than 30 days to delivery.

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

At this moment, we do not offer international shipping. We are currently focused on domestic orders only. However, we hope to expand our shipping options to international locations in the future.

Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 8-12 business days.

We work with products with prices well below the market, and for that we need to work with international suppliers (Canada, Asia, Europe). Therefore, when a new order is made in our store, we send the request to our suppliers and they send it directly to your home.

Yes! We provide free shipping on all orders over $50. For orders below $50, standard shipping rates apply.

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.

We include a detailed size guide on each product page. For additional help, check out our "How to Measure" guide or contact us—we’re happy to assist!